What is TQM? Definition, Principles, Techniques, and Pros/Cons
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What is TQM? Definition, Principles, Techniques, and Pros/Cons

What is Total Quality Management (TQM)? Total quality management (TQM) is a strategic commitment of top-level management and implementing continuous improvement in the quality of products or services to meet the requirements of customers. TQM aims to make involved all the organizational members provide quality products consistently. Generally, quality is subjective in nature. As per…